Thanks, I had a good experience.

I recently purchased a 2018 Honda Odyssey that needed two recalls taken care of. While waiting for my appointment to come up, I had been checking around for the best price to get a second key fob. A local locksmith has the best price, so I scheduled with them to order and program a new fob for me. The locksmith received the new fob (Honda factory direct) and I went in for them to program the fob. After 45 minutes, they said they could not get it programmed. They overnighted a new fob thinking the first one must have had a problem. The extended day I went back to the locksmith and after a half hour they had the same results. So I added getting a new key fob to the recall work I had scheduled. Ken Garff charged a little more than the locksmith, but I came away with a second key fob that works perfectly with my van. The locksmith and the people that perform this service at Costco told me going to a dealership would cost me about $100 more than I paid at Ken Garff. So while it was a little more than the other guys, it actually worked.

Timely, efficient and cost-effective Service. Wouldn’t go anywhere else.

I am very satisfied with the work that they have done with me today and I will be very grateful to come back for more service and more work on my car. The price paid vs the service received was definitely worth it.

Just an oil change went well

Profesional, prompt, friendly

I’ve been into Ken Garff twice in the last week. Tre Peyton has been amazing. Called me by name and made me feel like he remembered me. Very good at keeping me updated to the status of my cars repairs. I felt like he was above and beyond my previous experiences here. He made my experience 5 stars!!

Great service, got a great deal on oil change and really liked how they keep you updated and send you videos of the progress and issues your car might have

Good customer service and car serviced in timely manner

I received a letter telling me I needed to take my CR-V in for a software update. I was able to get an appointment very quickly & took my car in. I sat in their lounge area while this was being done. I also spent dime time talking with the gal at the counter regarding her tattoos & just generally chatting. She was very friendly & fun to talk to. My car was done very quickly & I was even given a report that showed me that there were some repairs that needed to be done. Very nice appointment overall.