Customer Testimonials
It was good. They helped me to find a car that fit my needs. I really appreciate not being pressured into a sale.
The entire team always takes great care of us!! Ryan, Charlie, and Cornel are complete professionals at what they do.
Charly, Ryan, & Cornell. Excellent service.
I just love going there. Joe was awesome. The place is so clean and organized. There is a great waiting room. The service is amazing. The prices are always fair. It almost makes me want to have car trouble more often.
We are longtime customers of Honda of Orem. I could praise their team over and over for how friendly, efficient, and easy to work with they are. So appreciative of Mike, Lyle, Cornell and others who make every Honda experience a great one. You won’t regret working with them!
There’s a reason why Honda of Orem is the highest rated, best selling dealer dealer in the state. They have the best team in the car business. Fact: I got the best price. Fact: I got the best experience buying a car. Fact: You will too.
I was very impressed with the customer service. The eye contact, the smiles, the willingness to help and explain. I Drove my car in the wrong bay. I was frustrated and the mechanic volunteered to helped me move it to the right place. The mechanic videotaped what they found that needed to be done which made it easy to send the text so my husband understood what we needed with all the facts. If you have to wait they have charging stations, comfortable chairs. People were on their laptops doing work while they waited with drinks & snacks. I highly ...
Great experience!
(Translated by Google) Very good attention and very immediate (Original) Muy bueno atención y muy inmediata
Ken Garff Honda in Orem make your car experience easy!
Thank you.
Jose was very helpful.
I was late for my appt. But still quickly helped. My service was done well and timely.
Very friendly sellers and very helpful, they helped with all my needs and answered all my questions.
Great service! Very helpful!
Quick results Alexa was great. Uber is the best. Thank you
My husband and I had been to basically every dealership in provo and Orem searching for a car. Car buying in this economy is hard. And then dealing with car salesman is of not fun. After car shopping for over a week and going to many dealerships, we tried Ken Garff Honda of Orem. I have been pregnant while car shopping and felt I needed to hide it so that the salespeople wouldn't see it as a sign of desperation or try and sell me a car I don't want because of the baby. But the people at ...
The thing that I needed was simple but it was done fast.
The service department is very professional and courteous. They even have complimentary snacks and drinks for your wait. Also the building is vs very clean and well kept.
Nice. Not overly impressed with customer service and genuineness of employees.
They really heard us! McKay was our salesman, and my wife and I really felt like he listened to what we wanted, and presented the best options. We didn’t feel pressured, and felt like we got good information and purchased a great car. Thanks y’all!
Very efficient friendly and an overall good experience
Awesome 😁
Salesman was friendly and service was great.
Josh was the man. He gained our trust quickly and was in our corner through the whole process.
Just purchased a new Accord. They were very helpful, calling to let us know a vehicle became available. We recently purchased a RAV4 from a different dealer, right down the road, and it's actually amazing how much more honest and up-front Ken Garff is in comparison. Ken Garff is far more transparent about price, they don't try to raise prices above MSRP, and line-items in the bill of sale aren't used to hide unnecessary expenses. Ken Garff Honda will still use the financing process to sell extra warranty that you don't need. Cars generally fail early ...
It was pretty easy to purchase a car. I had both Mckay and Lyle as sales representatives and they are both amazing
Intake Scheduler needs to listen to customer — seemed seriously distracted.
Great service! Dylan was awesome! He helped me through the process of ordering my car and kept me updated as it was built and delivered. Trevin was helpful with the final paperwork. Everyone was nice and helpful!
Website was little hard to navigate. But once I got there I was able to get the transmission oil changed and schedule a recall for later that week. Brandi was super helpful and very kind.
Quick service. Professional. Let me know what my car was due for in the way of services.
Professional and knowledgable
The work done on my car was done faster than I expected. They have a very nice waiting area with a lot of complementary drinks and snacks. The staff was friendly and efficient.
Worked with Jason and Scott in the service department. Both were super friendly and helpful. My car’s work was done very quickly and I’ve yet to have any problems with it
Mckay H. was so kind and friendly in helping me find my perfect car. He went above and beyond for us and made our trip well worth while. Usually car salesmen are scripted and pushy but he made us feel super comfortable. We even had one problem with a chip in the windshield and they scheduled to get fixed 2 days later. I took it to get fixed yesterday and it is perfect, everything I could have dreamed of and more. Thank you Mckay, Dave, Evan and Lyle for your kindness! We will recommend this dealership any day!
Great service. Great staff. They service me for an oil change and. Rotating my tire I waited less than an hour to get my car back. I do recommend the Ken Garff Honda of Orem
They are awesome
Josh Ludlow was awesome!
I had a very good experience with Ken Garff Honda. The only thing I would add to give them a 5 Star would be to not move my seat and leave it at some weird position. That’s it. Everything else was excellent. 2011 CR-V
Great experience with great people. Everyone was so kind and helpful
On time, fast
Staff was very courteous and helpful. I felt like they really cared.
Was great
Very quick and friendly. Thank you
Excellent
Jason, the Service Manager was extraordinary! We were on vacation and we rolled into his shop at 6 pm. He was the third auto repair shop we had been to in 2 days and the second Honda shop! He listened to our story, our car was dying on the freeway going 80 mph while passing and the engine would just shut down and you had to get to the side of the road as quick as you could. The previous Honda dealer replaced our fuel pump and sent us on our way! The engine died 3 more times on the way to Orem. Not ...
I am very pleased with the service at Ken Garff Honda in Orem. I like the technology they have to show me under the hood/brakes/tires and what they are going to do while I wait. They are very prompt and friendly service.
Great experience
I have been here 2 time everytime as been good and honest service
Ken Garff Honda was amazing to work with. Communication was great, fast service and great people to work with.
Overall it was a very good experience. I was supposed to get new windshield wipers and only got 1 (had to buy a new pair because I couldn't see from the snow on the way home).
Quick professional service
Lyle was spectacular! I was trying to get home to CO from SLC before the storm rolled in and Lyle made it happen. Thanks for a great car buying experience.
They took care of our vehicle and honored our extended warranty (which of course, the should!). They have a nice, clean waiting area with snacks & drinks.
Don't think it got certified treatment No windshield fluid. Brake fluid Was out of alignment
Was great to work with. The salesman was not pushy and listened to us. Every employee we had contact with listened and was very helpful. I would recommend this dealership.
I'm going to preface this by saying I was very anxious, stressed, and suspicious going into this process because that last time I bought I used car (not from Ken Garff), I was swindled by a conman of a dealer. Because of this I was, in hindsight, a very difficult customer to work with. A Karen, if you will. I definitely clashed with some of the sales team at certain points but they were as professional as they could possibly be when tensions were so high. Overview: I would recommend buying a used car from Ken Garff Honda of ...
Best customer service by Lyle , Thanks x taking the time to talk to us , when we were walking away, while u were on your brake , Love the Accord
Great service! I will buy my next car there! Jer Goldsmith was my advisor, very friendly.
Deseret is an old friend of mine who works there. He did a fantastic job of finding us an SUV that fit our needs and our finances.
I very rarely leave a review for anything. Unfortunately, it appears that happy customers rarely leave reviews. Let me just say after many years in the car business I know first hand why car dealers get such a bad wrap. Its because they deserve it. However, my last experience at Ken Garff Honda in Orem gave me hope that there are still some good people in the car business. Let me back up several months when my wife took her vehicle to this location for an oil change and tire rotation, I received a call from my wife that day ...
I came in to lease a Honda Accord 2.0t sport. Everyone I worked with was great! Alex the salesman was very kind and patient and got me just what I wanted. In fact, after doing my own research I expected to have a payment quite a bit higher than the one I left with. Colton the finance manager was great and while he did go over a bunch of different options, I never felt pressured to buy any products I didn't want. I will definitely be back to purchase another car in the future!