JB in service is a pro. The heart of any car dealership nowadays is service.
I had a great experience buying my honda Ridgeline at Ken gaff honda orem
Excellent service...especially our sales person!
I had a recall to take care of. The customer service department was friendly and professional. I left my car and the dealership shuttle took me to my office while they did the repair, and then picked me back up at the end of the day. The service department did a complimentary inspection and provided a detailed list of the results which was in line with what I was expecting. They give their customers free Wiggy Wash cards at every visit.
The service I received at Ken Garff from George was awesome! I was going in to get some recalls fixed, change my oil, and get a new battery. They were very good at communicating with me and keeping me updated on what needed fixing, how much that would cost, and how long it would take. I was impressed with how quickly they got everything done!I only had one slight problem: when they sent me the prices for everything that needed to be done on my car before they started work, there were many more charges than I had expected. They had included replacing brake pads, and a few other repairs, which added $400 onto my final price. I called and they immediately explained that the additional repairs were only recommended, not necessary. It all worked out, I was just glad I checked because it saved me $400. As long as you pay attention to what they are doing to your car, you are set! I really loved my experience. They even gave me a free car wash 🙂