Customer Testimonials
Night and day difference here vs other Utah Honda dealers. They care and do the right thing!!!
They took the time to explain what they had done as well as work needing to be done. They kept me informed on the status of my vehicle. I like the video of them explaining the car and the shape things were in
My recall was taken care of in a timely manner
They were thorough and helpful. They also have a nice waiting area.
Redeemed an Advantage Care appointment for general service. Mileage also required a CVT transmission fluid replacement. Total time took 1hr and 25 mins.
Easiest repair ever on my CRV. Thank you.
Garth Honda did an excellent job in servicing our Acura RDX. I will gladly return to them for servicing needs in the future.
Fast service and great communication.
(Translated by Google) Excellent service, I highly recommend it. (Original) Excelente servicio se lo recomiendo
Excellent service!
We began our process by checking out similar crossover models and pricing them out, checking out their comfort and power, and overall feel of each car at different dealers.
We entered Ken Garff, met Ivo, told him what we were doing that day he did not put any pressure on us to buy but was extremely helpful in providing information, asking questions to help us clarify our own needs, and assisting us with the test drive for the day. It was the most pleasant experience amongst all of the dealers that day. We tried out Toyota, Hyundai, and Honda.
We ... Read More Google - Oct 31, 2026
My wife and I had an exceptional experience working with everyone in the Orem, Utah Honda location. All the staff from management to sales to finance was professional and helpful. Highly recommend!
Courteous staff, good communication and timely work - no complaints
Charlie M was so helpful and made the whole experience really comfortable. Excellent service!
Friendly, easy to talk with, knowledgeable and efficient. Great atmosphere! Exceptional!
Iam satisfied with the change of sparkplugs and a valves adjustment on my 2007 honda crv the service person did forgot to asked the mechanic to save old sparkplugs as I asked him to save them for me and he didn't. But the performance of the car fell better. I recomend them
Rick and Tre gave me great service
I was early for my service appointment yet I was greeted cheerfully and they took care of me right away, My oil change was completed on time and I was “kept in the loop” from beginning to end. It was a good experience.
Thanks, I had a good experience.
I recently purchased a 2018 Honda Odyssey that needed two recalls taken care of. While waiting for my appointment to come up, I had been checking around for the best price to get a second key fob. A local locksmith has the best price, so I scheduled with them to order and program a new fob for me. The locksmith received the new fob (Honda factory direct) and I went in for them to program the fob. After 45 minutes, they said they could not get it programmed. They overnighted a new fob thinking the first one must have had a problem. ... Read More Google - Oct 19, 2026
Timely, efficient and cost-effective Service. Wouldn’t go anywhere else.
I am very satisfied with the work that they have done with me today and I will be very grateful to come back for more service and more work on my car. The price paid vs the service received was definitely worth it.
Just an oil change went well
Profesional, prompt, friendly
I’ve been into Ken Garff twice in the last week. Tre Peyton has been amazing. Called me by name and made me feel like he remembered me. Very good at keeping me updated to the status of my cars repairs. I felt like he was above and beyond my previous experiences here. He made my experience 5 stars!!
Great service, got a great deal on oil change and really liked how they keep you updated and send you videos of the progress and issues your car might have
Good customer service and car serviced in timely manner
I received a letter telling me I needed to take my CR-V in for a software update. I was able to get an appointment very quickly & took my car in. I sat in their lounge area while this was being done. I also spent dime time talking with the gal at the counter regarding her tattoos & just generally chatting. She was very friendly & fun to talk to. My car was done very quickly & I was even given a report that showed me that there were some repairs that needed to be done. Very nice appointment overall.
Great fast service. Talked over my needs and their priorities so I could make an informed decision.
Great service and easy to use website to approve or delay suggested repairs following the service check.
Very professional, easy to talk to easy to relate to convenient location and very efficient. Got me out and 45 minutes.
These guys are responsive and friendly and not too pushy! I enjoyed buying a car from them.
Everyone was kind, efficient and answered any question that we had. They also financed a hard situation.
Awesome experience salesman was professional and knowledgeable. Made the whole process very easy and we got exactly what we wanted. I would recommend them to everyone.
Easy to work with, fair price on trade in, friendly staff, good selection at reasonable prices.
They were courteous and efficient. He gave me the amount on the car as well as my trade-in value in a timely manner. And the car was ready the next morning.
Great communication and service. Helped me find just the right car for my needs. Awesome team!
Staff are very helpful and friendly. Very positive and easy purchase experience. Facilities are clean and well maintained.
Easiest new car buy. Drove 2.5 hours to get to the dealership, Mark Walker had everything ready and the trade in/new car process was easy and fast.
Perfect 10! I wish a few more days to go ahead. Thanks again for your support!
Sales people always keep needs of customer paramount. Customers can always be honest and open regarding their thoughts and feelings.
We were treated like valued customers. The car is wonderful. We were not pressured at any time. We were listen to and got exactly what we wanted at a fair price.
They were so professional and it was a fast and easy experience! I definitely recommend this dealership!
Helpful, professional and kind staff! I had a great experience and will be back in the future.
Superb customer service that was provided by everyone we encountered! From the sales experience that featured Eric Eggett, who by far and away was the best car selling representative we have ever dealt with! He was kind, patient and sincere about finding the perfect vehicle to fit our needs and budget. He answered all of our questions and addressed any concerns we had. A total professional and a gentleman. We also dealt with an individual named Ryan,( sorry we didn't catch his last name). But he was very instrumental in making the numbers work for us. Again, polite, personable ... Read More DealerRater - Aug 20, 2026
Mark went above and beyond to get me the exact car I wanted. We ran into some unexpected delays over a weekend. This was important to me, because I had driven nearly 5 hours to pick up the car and could not easily reschedule my own time. He and the Garff team were exemplary!
Charlie was the best. He made sure I was all set on my purchase and made the process easy. Can’t recommend enough.
They were super nice and upbeat. They didn't pressure us and were very pleasant.
Great experience buying a car here. I live in Texas and they made it super easy to purchase.
It’s a great dealership and the people were very friendly and they handled everything in a timely manner and were very professional. The only complaint that I had was they are fairly firm on the price of the vehicles and won’t really go that far down on price, they’ve gotta make money, and I understand that. I was just hoping they would have given me an amazing deal, but I can’t complain to much because I got what I wanted and I’m happy with the outcome. I’m just a cheapskate🤣
The costumer service was great, and the entire experience was very smooth. I recommend it.
Smooth process that was made quicker in all aspects of the car sale. They weren't pushy and listened to the reasons we were there.
These guys were very nice and easy to work with. I didn’t feel pressured about anything.
Received great customer service from Charlie. He made our experience very enjoyable, relaxed and pleasant. Would highly recommend!
They were very easy to work with and made the buying experience simple. Fair and professional.
Best service ever …. Can’t wait to come back for my next purchase.. 100% good service
Staff are very friendly and helpful. They make sure you are well taken care of. They are attentive to your questions and concerns. They make sure you are comfortable with their help and concerns.
The sales associates were very patient and not pushy at all. I would highly reccomend.
I was so pleased with the help I received from Rick Dawson. He was helpful in every way and stayed in contact with me regarding the van I was looking at. He called me several times and texted with different details. He was a pleasure to work with and was truly concerned about finding me the right vehicle.
Best customer service by Lyle , Thanks x taking the time to talk to us , when we were walking away, while u were on your brake , Love the Accord
Great service! I will buy my next car there! Jer Goldsmith was my advisor, very friendly.
Deseret is an old friend of mine who works there. He did a fantastic job of finding us an SUV that fit our needs and our finances.
I very rarely leave a review for anything. Unfortunately, it appears that happy customers rarely leave reviews. Let me just say after many years in the car business I know first hand why car dealers get such a bad wrap. Its because they deserve it. However, my last experience at Ken Garff Honda in Orem gave me hope that there are still some good people in the car business. Let me back up several months when my wife took her vehicle to this location for an oil change and tire rotation, I received a call from my wife that day ... Read More DealerRater - Sep 19, 2020
I came in to lease a Honda Accord 2.0t sport. Everyone I worked with was great! Alex the salesman was very kind and patient and got me just what I wanted. In fact, after doing my own research I expected to have a payment quite a bit higher than the one I left with. Colton the finance manager was great and while he did go over a bunch of different options, I never felt pressured to buy any products I didn't want. I will definitely be back to purchase another car in the future!
Recently had a very nice, low pressure, relaxed experience buying a honda pilot. Sales consultant Mitchell G. was very helpful and kind and worked hard to get us the best deal, and went the extra mile at the end of the sale to be sure we were happy. I will definately recommend this dealer to friends and family. Thanks Ken Garff Honda Orem for my new honda pilot, I love it!
My experience at Ken Garff was great. It was low pressure, which was a big deal to me. They also had me in and out quickly. Ask for Brent!
Everyone in this dealership was friendly, courteous, and helpful. I liked the atmosphere also. The service people were also very friendly and helpful. Our salesman, Mark Walker, was great! He was good to exlain everuthing and was very respectful.
In and out in under two hours which included trade in, financing, and all the paperwork for my brand-new 2017 CRV. Great customer service and very knowledgeable about my options. Thanks Ken Garff
I worked with Bob and he was great. I was picky on what I wanted and I didn't want to be pushed into anything. He didn't push at all. It took me a couple weeks to decide what I wanted to do and I am very happy with my purchase.
This was my third purchase from Ken Garff Honda of Orem. They really made car buying experience easy. Love the amazing atmosphere, the employees really make it what it is.
Randy was a honest salesman and I got a great vehicle for a great price! I drove from Bozeman and Randy helped me shuttle from rent a car center for a hassle free journey
We worked with Cornel C. who was knowledgeable and patient while we decided which model we were most interested in. He was understanding and friendly and paid attention to my likes and dislikes before suggesting options based on my preferences. They were very fair in pricing my trade-in too! Very highly recommended!!! Thank you so much for everything. Alicia K.
I got great service, everyone was great.They really worked with me on pricing. What a really love is that they were not pushy. They really taught me a lot about my new Honda CR-V.
Gavin, our salesman was very helpful and willing to give us time to look, drive and think. Mike was great to give us additional information and explain how the sales pricing worked. Andy the finance/paperwork guy was friendly and clearly explained all the paperwork and contracts.
Went to the dealer about a service issue on my 2014 Ridgeline and left with a new 2017 Ridgeline with minimal difference in my monthly payment.
Very professional super friendly Quick. They made it so easy! There new showroom will be so nice! I would want everyone to come here!!! Awesome
We were not accosted by a pushy salesman. Mark Walker was very knowledgeable and patiently explained the functions and options on the Pilot. The entire process of purchasing the car from beginning to end was efficient and surprisingly fast.
Paul was the consummate professional--really enjoyed working with him. Minimal waits during negotiations, very fair treatment. Paperwork was handled efficiently. Would highly recommend this dealership.
Car buying for me has not been the greatest experience in the past...long processes, disappointment, crusty sales guy. Going into Ken Garff Honda of Orem, I was skeptical. I needed a reliable and affordable car. Zach was kind, fun, and made us feel comfortable. The process went fairly quick and it was the first time I left feeling like we had got a pretty good deal! Thank you Ken Garff for changing my mind about how a car buying experience should be. I love my car!
Came in and they were a great help. I needed to find a new car fast and they were able to help me. Made my shopping experience a one stop expirence.
Their customer service is excellent, they do fast process in the same place, and also prices are unbelievable, they have English and Spanish speaking, cars are in perfect conditions.
Was a very positive experience buying a car there . No pressure . Got what I wanted . Very knowledgeable on the care we were looking at Was there for a short time . Thank you
Very friendly, I never felt like I was a number on a deal; I was genuinely cared about and any questions I had were answered. Everyone was very open with me and a pleasure.